You can withdraw your purchase within the legal period.
Returns policy
Complete legal text with all terms, rights, and obligations.
Legal
Returns policy
This page explains step by step how withdrawal, returns, and refunds work, which deadlines apply, and how we handle damaged or incorrect deliveries.
Summary
The key points at a glance.
Register returns first via info@alarmira.com with your order number.
After inspection, we refund through the original payment method.
For damaged or incorrect deliveries, we provide a fast resolution.
Questions about returns
How to register, ship, and get refunded.
What is the return window?
You can return items within the legal withdrawal period listed in the returns policy.
How do I register a return?
Contact us first using the policy contact details and include your order number.
When will I receive my refund?
After we receive and inspect your return, we refund through the original payment method.
Who is Punfyre?
Alarmira is a product by Punfyre BV. From Wevelgem, België, we build personal safety with clear commitments.
Questions about our legal documents?
Our team can help with questions about privacy, terms, cookies, or returns.